Privacy Policy
This Privacy Policy explains how OmegaRose Online collects, uses, and protects information when players use the website, account system, support tools, shop, rewards, and related services.
Information We Collect
We may collect account information such as display name, email address, game username, support ticket messages, payment transaction references, wallet activity, and technical information needed to operate the website and game services.
How We Use Information
We use information to provide account access, link website accounts to game accounts, process shop transactions, deliver OmegaPoints, provide support, improve security, prevent abuse, and communicate important service updates.
Payments
Payments are processed through configured third-party payment providers. OmegaRose Online does not store full payment card details. We store payment status, provider references, package information, and reward delivery records for support and audit purposes.
Support Tickets
Support ticket content may be reviewed by staff members to help resolve account, technical, payment, gameplay, or website issues.
Cookies and Ads
The website may use cookies or similar technologies for login sessions, security, analytics, and future advertising or rewarded ad features. If rewarded ads are added later, additional provider-specific information may apply.
Contact
For privacy questions, contact us through the support options listed on the website.